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Never Stop Milk.
Prairie dairy grows up with youth

SILVER :: Sustained Success

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OVERVIEW: The Prairie Milk Marketing Partnership's (PMMP) "Never Stop. Milk." five-year mission has seen milk consumption in the Prairies go up faster than in the balance of Canada.

SITUATION ANALYSIS: Up until 2003, milk consumption in most of the developed world was going down. It fell off sharply when people reached their teens, and declined even more after that. Added to this, there was an explosion of effort from "share of stomach" competitors like Gatorade, Red Bull, Vitamin Water and Rockstar.

STRATEGY & INSIGHT: At the start of the campaign, mothers were the gatekeepers for milk consumption, but this was changing as parents started to take a more collegial approach with their kids. Milk's health benefits were also universally acknowledged, but overriding this, milk had a huge problem with tweens and teens: it was uncool. This led to a key decision, to take the problem head-on and aim at teens. This in turn raised the question of how. Suddenly, an insight occurred. Milk and kids, though in different ways, are both synonymous with growth. This led to "Never Stop. Milk," a campaign based on the physical, emotional, intellectual and spiritual growth of growing up.

EXECUTION: It was decided that the campaign needed to be more than a series of "buzz" executions. The appeal had to be at a deeper level. So, over the years, different executions have shown the good, the bad and the ugly of growing up. It started with an anthemic commercial showing all aspects of growth, followed by executions on outgrowing childhood, growing up, defying labels, leaving childish things behind and setting no limits. Multimedia used a "surround" strategy, with TV, cinema, digital, OOH and in-school efforts.

RESULTS: Since the launch in September 2003, milk volume in the Prairies is up a cumulative 18%, compared to 8% for the rest of Canada.

CAUSE & EFFECT: Price, product and distribution have not been major variables, and an econometric study found that "the Never Stop television campaign has contributed significantly to per capita consumption of fluid milk." Separately, creative testing showed strong results, with the campaign scoring significantly above all youth norms on all key measures.

PRAIRIE MILk MARKETING PARTNERSHIP
Katherine Loughlin / Melinda Falkenberg Poetz, Alberta Milk
Wendy Kelly / Lorraine Rankin, Dairy Farmers of Saskatchewan
Jason Brandes, Dairy Farmers of Manitoba

COSSETTE WEST
Richard Hadden, Creative Director
Simon Cameron, Copywriter
Scott Schneider, Art Director
Carol Shmygol, VP Account Director
Kim Konnert, Account Executive
Leslie Stovall, Senior Broadcast Producer
Peter Kambo, Media Planner
Joe Lasala / Russell Venter, Media Buyers
John Hall, Planner
Sean Embury, Interactive Creative Director
Sandy Fleischer, Interactive Planner
Laura Mitchell, Account Manager
Andre Bussanich, Interactive Art Director